Powered by emotions
13 September 2012
Driving a hard bargain is one thing, but getting a deal that keeps your suppliers motivated is quite another. Jane Simms makes the business case for emotional intelligence
Imagine the following scenario. You walk into a meeting with a supplier’s representatives, intent on getting the best possible deal at the lowest possible price. You’ve kept them waiting half an hour without explaining the delay or offering them a cup of coffee. Now you’re pressed for time. You dispense with the niceties and push as hard as possible to get what you want....