Senior Recruitment Consultant Contact Centre
Is this your moment to shine? Webhelp – a global leader in business process outsourcing (BPO) is looking for an amazing Senior Recruitment Consultant to join us in Glasgow initially on a 12 month contract. Responsible for ensuring the delivery of all volume recruitment requirements in Glasgow, you'll make sure there is sufficient candidate flow to support the delivery of business requirements. You'll deliver an effective and consistent on site selection process and ensure the regulated administration activities across your site are in place.
To be considered for this opportunity, you must be able to demonstrate at least 3 years' experience working in a high volume, high paced contact centre recruitment environment. As you will also be responsible for coaching, mentoring and developing other members of the recruitment team, you'll need to demonstrate your experience managing/coaching and developing others to achieve success.
Webhelp is incredibly fast paced so you will need to build strong and trusting relationships with colleagues, clients, external suppliers and operational managers. We are looking for someone who has a solid understanding of candidate attraction in the contact centre industry with knowledge of recruitment legislation and how this can impact upon decisions made. The successful candidate will have a proven track record of working towards extremely tight deadlines and responding to ever changing requirements in a regulated environment.
With a continuous improvement mind–set, you will be comfortable producing reports and working with other support functions such as Operations and L&D to drive improvements in fulfilment rates and candidate retention whilst developing consistent ways of working.
We want you because you're one of the best in the business. And we know that in order to get you on board, and keep you, we need to offer you more of what you want. That's why, in addition to a competitive basic salary, you'll receive plenty of rewards and benefits – as you'd expect from a people–focused company like ours – with a few happy surprises included too.
We want you to live and breathe the Webhelp values in every interaction. WOW us and show us how you will bring our values to life with your colleagues, clients and candidates.
Live for the moments with Webhelp.