Recruitment Consultant

Recruiter
Black Point Recruitment Ltd
Location
Hertfordshire
Salary
40000.00 GBP Annual + 00
Posted
23 Jan 2019
Closes
20 Feb 2019
Sector
Marketing, Sales
Job Function
Recruitment Consultant
Contract Type
Permanent
Hours
Full Time

Job brief

We are looking for an enthusiastic target driven Telesales Representative to contribute in generating sales for our ever-expanding company.

The successful candidate will be responsible for up selling and cross selling on existing customer orders, liaising with customers about new products and promotions, assisting sales team in booking appointments all whilst improving customer relationships and growing the business's presence within its core market

We are looking for an excellent communicator with great people skills to present our products and services over the phone

Responsibilities included

  • Contacting potential or existing customers to inform them about our products
  • Prompting questions to better understand our customer requirements
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

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