Constant tendering 'not good for travel managers'
28 August 2012
The head of the Guild of Business Travel Agents (GBTA) has called for better relations between corporate travel managers and their outsourced travel management companies.
Philip Carlisle, chief executive of the GBTA, told the Corporate Travel and Expense Management Forum in London that constant retendering of outsourced contracts could destroy a good supplier relationship.
"It's a purchasing mentality to go out to re-tender every three or four years, almost regardless of whether corporate travel managers are getting the service...