HR outsourcing: the way ahead?

BBC deal could set a precedent for the rest of the industry

HR outsourcing is facing a make-or-break year, experts have warned.

The BBC's HR outsourcing deal, to be announced in the coming weeks, has been hogging the headlines recently, but the real challenge for recruiters is to emphasise the true cost and customer service issues at stake.

But some recruiters have warned about the difficulties that an outsourced...

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