Not so special Kmart
13 September 2012
It’s been unpopular with shoppers for years, but US discount retailer Kmart recently hit rock bottom. Liz Simpson explains how supply chain problems led to the collapse of a once venerable company
‘Kmart sucks,” says Dustin Hoffman’s autistic character throughout the 1988 movie Rain Man, capturing what tens of thousands of US consumers have thought over the past two decades. And who can blame them?
After all, Kmart customers were not just confronted with dirty stores, messy shelves, long queues and unhelpful, apathetic staff, they were also regularly...