How to give yourself the hard sell

Raising the profile and status of purchasing involves not only doing an excellent job, but also selling the benefits throughout the organisation. Peter Smith offers some advice on how to market yourself effectively to internal customers

It’s every purchaser’s nightmare: the chief finance officer asks you to pop in for a moment to announce there’s no bonus this year and no pay rise. Procurement is being moved and staff are being cut. And could you please sort out the 50-year software contract the IT director has signed.

Of course, you don’t have to be a doormat. But to avoid being one, you have...

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